TELUS International Philippines: Creative and Inspiring Workspaces

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In today’s millennial-led world, those who seek for employment doesn’t just look at the proposed paycheck. The work environment, flexibility, freedom to pursue their passions and dreams are just some of the factors that could sway a positive decision. There must be work-life balance and let’s not forget the “I love my job, therefore, it’s not called work” mantra.

Well, I agree to the above factors, though I don’t belong to that generation. I am a Gen X and one of those blessed because I love my work, it pays well, and as if I am not working at all!

TELUS International McKinley West

Here is one company that can probably change the way you look at work – TELUS International Philippines (TIP)

Since it was established in the country in 2005, TELUS International Philippines (TIP) has set itself apart from other BPO companies – distinguishing itself through a caring company culture that puts its team members first. TIP has made its mark, not just in the business processing outsource (BPO) industry, but on its team members as well through engaging programs, events and activities that give them a change of pace from the corporate setting. These include corporate social responsibility events like TELUS Days of Giving, sports and wellness activities like the TELUS Healthy Living Cup, and a slew of parties and social events like the much awaited Town Hall.

Inspiring Workspaces

Beyond these engagement efforts, TIP continues to prove that theirs is indeed a culture that cares by providing a working environment that captures and inspires the imagination.

TELUS International McKinley West Container Truck Room

In its newest office at McKinley West, the global BPO offers a whole new set of workspaces designed specifically to delight their team members. “Unlike most BPO offices which were created for pure function and basic comfort, our workplace is designed to be an experience that will make your day better,” said Warren Tait, TIP’s Vice President for Brand, Marketing, and Culture. “As our team members‟ second home, we want to make sure that the 8 to 9 hours they spend at work is spent surrounded by things that matter to them,” he added.

TELUS House McKinley West exudes a fun and laid-back vibe that is probably most evident in its array of themed meeting rooms, colorful hallways, and vibrant common areas. Once the elevator doors open on each floor, team members are immediately welcomed by halls reminiscent of a high school (but better!) — vivid and multi-colored lockers embellished with cool and amusing keychains, chatty groups of people roaming the halls, friends in twos or threes making their way to the pantry.

TELUS International McKinley West Pantry

The pantry is another exciting feature of the TELUS House McKinley West that lives up to its food park concept. Team members can choose between the many tables and chairs in the middle of the room, dining areas on one side that are designed to look like shipping containers, or simply lounge at the spacious wooden terraces on the other corner of the room.

TELUS International McKinley West Gym

Right beside the pantry is a gaming area where team members can play rounds of darts and billiards. Or they can opt to work out at the gym, located just beside the pantry, where personal fitness coaches are always available to give workout tips, and where team members can exercise on state-of-the-art gym equipment while overlooking a lush and green park through floor-to-ceiling windows.

TELUS International McKinley West Board Game Room

TELUS International takes meeting rooms very seriously. In fact, there are no two themed meeting rooms that are alike across any TELUS International site worldwide. And TELUS McKinley West houses a couple of standout ones. The Board Game Room, for instance, lets team members actually carry out the phrase “work and play” literally, with a huge black-and-white chess board on the ceiling, a life-sized playable tic-tac-toe on one wall, a full-length meeting table made out of legos, and chairs in the shape of puzzle pieces.

TELUS International McKinley West Ocean Park Room

Meanwhile, the Ocean Park Room, as its name suggests, transports team members in an underwater enclosure with cool blue interiors and sea life imagery.

TELUS International McKinley West Jeepney Room 2

And one doesn’t have to brave the harrowing Manila traffic to ride a utility vehicle — the Jeepney Room’s stainless steel exterior, complete with wheels and many hood ornaments, resembles a larger-than-life version of the country‟s most popular mode of transportation. Its ice cream-colored interiors look like that of a regular jeepney but cleaner and much more spacious.

Not only do these areas provide team members a source of inspiration, their picturesque features make for the perfect Instagram backdrop for selfies and groufies.

Phonetography Workshop in the West

To share a glimpse of what it’s like to work inside the colorful and inspiring workspaces at TIP, the company held a mobile photography workshop for a select group of lifestyle bloggers at TELUS House McKinley West last September 28, 2017. Veteran and award-winning photographer, Paul Quiambao, conducted a workshop on the basics of Phonetography (mobile phone photography). Among the highlights of the workshop was a photography contest where the bloggers tested their newfound skills by showcasing McKinley West’s interiors and team members in creative shots posted on Instagram.

Lifestyle bloggers together with team members from TELUS International Philippines during the Phonetography in the West workshop in TELUS McKinley West 1

“For us, it’s all about the experience. Everything from the engagements and events that we celebrate, corporate social responsibility initiatives that we champion, the inspiring workplaces that we create, and the connections that we develop with our team members — they all come together to shape the work experience that we want our team members to look forward to every day,” Tait shared.

To know more about TELUS International Philippines, visit or follow them on social media,, @TELUS_Ph on Twitter, and @telus_phil on Instagram.

About TELUS International Philippines

TELUS International Philippines, Inc. is a leading Philippines-based provider of contact center and business process outsourcing solutions and a proud member of the TELUS International family. TELUS International is a global business process outsourcing company with more than 25,000 employees around the world, including in Canada, the United States, Eastern Europe, Latin America, the Philippines, and the United Kingdom. With over 175 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, utilities, finance, retail, and high-tech industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS (TSX: T, NYSE: TU), TELUS

International is backed by a leading national telecommunications company in Canada, with almost USD$10 billion of annual revenue and 12.6 million customer connections.

At TELUS International, we give where we live, following the demonstrable example set by TELUS which along with its team members and retirees, has contributed USD$336 million to charitable and not-for-profit organizations and provided more than 6.8 million hours of volunteer service to local communities in Canada since 2000. TELUS had the immense honor of being named the Most Outstanding Philanthropic Corporation in the world in 2010 by the Association of Fundraising Professionals, becoming the first Canadian company ever to receive the prestigious global distinction. TELUS International has leveraged the innovative model created in 2005 by TELUS‟ President and CEO, Darren Entwistle, and has five Community Boards across the globe that guide our funding and actions in support of local charitable organizations. Additionally, TELUS International holds Days of Giving events across the countries we operate in every year, and in 2018, over 8,250 of our team members volunteered in activities such as building schools and homes for underprivileged fellow citizens.

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